FAQ

  • Who are Milly & Grace?

    Milly & Grace are my grandmothers!
  • Is your shop open year round?

    We are open 7 days a week, 8 months out of the year. We open the shop every year on Daffodil Weekend, which is the last weekend in April. We remain open through the holidays and close our doors on New Years Eve. But, our online shop remains open all-year long!
  • How did you decide to open your own shop?

    After I graduated college, I told myself I would spend one last summer out on Nantucket with my family, before moving to Boston to get a “real” job. But, one last summer turned into trying out my first winter, and then one more summer turned into realizing that I didn’t want to leave this beautiful island and I decided to make Nantucket my home. I still needed to find a job that gave me a purpose. So, I decided that I’d put my business degree to good use and open up a shop of my very own. And, here we are, eight years later!
  • You live on Nantucket year-round. What do you do all winter?

    Yes, I do! This will be my 11th year living on island year round. With the intense hustle and bustle of the summer season, the winter season comes at the perfect time when I begin to long for a calmer and slower pace. It provides an opportunity to unwind and reunite with friends and family. It’s the time of year I can entertain and throw dinner parties. It provides an opportunity for travel, which my husband and I adore taking advantage of. It’s also the time of year when all of the buying for the shop happens. Before I know it, it’s springtime and the kick-of to a new season begins!
  • What is your go-to outfit?

    I love to keep it fairly simple with the Joie park skinny jeans and a linen tee! In the summers, I’ll pair the outfit with classic leather sandals. In the winter, I’ll throw on a sweater, a scarf, and some booties.
  • What are your twin boys' names?

    Owen William and Everett Thomas! Their middle names honor their grandfathers.
  • What is your return policy?

    Online Shop Return Policy: We gladly accept returns of your unworn or unused items within seven days upon delivery for a prompt refund or exchange. Refunds will be credited in the full amount (excluding shipping charges.) Any claims for damaged orders or missing items must be received within two business days of receipt of package. If you would like to cancel your order you can do so provided the item has not been shipped. All shipping charges are at the expense of the purchaser.Nantucket Shop Return Policy: We gladly accept returns and exchanges for STORE CREDIT ONLY within 7 days of purchase with receipt. Merchandise must be in its original form. Jewelry and sale items are final sale.
  • When will my order ship?

    It is always our goal to ship orders placed before 2:00 pm EST on that same business day. All other orders will be shipped the next business day. Business days are Monday – Friday excluding all major holidays.
  • Who can I talk to about my order?

    Our online store hours are 10 am – 4 pm EST Monday -Friday. We can be reached either through email at shop@millyandgrace.com or by phone 508.901.5051
  • Do you ship internationally?

    We apologize for any inconvenience, but at this time we only ship within the United States.
  • What advice would you give someone who dreams of becoming an entrepreneur?

    Entrepreneurship is truly a labor of love. Therefore, your heart must be invested in your endeavor. Additionally, it’s important to surround yourself with like-hearted people who can cheer you along on the hard days. The doors of my shop wouldn’t stay open without the support of my nearest and dearest!

@shopmillyandgrace